1. Introduction
eSchoolNest is a school management platform wholly owned and operated by VudaTech, a registered IT services company in India (GST: 37BLTPV2588K1ZW). VudaTech ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the eSchoolNest school management platform at eschoolnest.com and any related services.
By using eSchoolNest, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, and role (administrator, teacher, parent).
- School Information: School name, address, board affiliation, and administrative details.
- Student Data: Student names, class details, attendance records, academic performance, health information (as provided by the school), and parent/guardian details.
- Contact Form Data: Name, email, phone, school name, city, and message submitted via our website contact form.
- Documents: Any documents uploaded to the platform (certificates, photos, etc.).
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, and IP address for security and login tracking.
- Usage Data: Pages visited, features used, and timestamps for analytics and service improvement.
- Location Data: GPS coordinates only for attendance geo-verification, when explicitly enabled by the school administrator.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the eSchoolNest platform.
- Process student admissions, attendance, examinations, and fee management.
- Enable communication between schools, teachers, and parents.
- Send transactional emails (OTP verification, password resets, fee reminders).
- Respond to enquiries submitted through our contact form.
- Detect and prevent fraudulent or unauthorised access.
- Generate reports and analytics for school administrators.
- Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With Your School: Student and parent data is accessible to authorised school administrators and teachers as per role-based access controls.
- Service Providers: We use trusted third-party services for hosting, email delivery, and database management. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
- Security: To protect the rights, property, and safety of eSchoolNest, our users, or others.
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data in transit.
- Encrypted database storage for sensitive information.
- Role-based access control (RBAC) ensuring users only access information relevant to their role.
- Regular security audits and vulnerability assessments.
- Two-factor authentication (2FA) support for administrator accounts.
- Automated daily backups with secure off-site storage.
- Login device tracking and suspicious activity alerts.
6. Data Retention
We retain your data for as long as your school maintains an active account with us. Upon account termination or request, we will delete or anonymise your data within 90 days, except where retention is required by law.
7. Children's Privacy
eSchoolNest processes student data on behalf of schools. We do not knowingly collect personal information directly from children under 13. All student data is provided and managed by authorised school administrators and parents/guardians. Schools are responsible for obtaining appropriate parental consent.
8. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Portability: Request your data in a machine-readable format.
- Withdraw Consent: Withdraw consent for data processing (may limit service access).
To exercise these rights, contact us at [email protected].
9. Cookies
We use essential cookies for session management and authentication. We do not use third-party advertising or tracking cookies. Our cookies are strictly necessary for the platform to function properly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: